Saying “no” is important skill to master for the health and long term vitality of your creative career and the relationships that form it. Here are a few thoughts on learning when to say no. “If you want to gather honey, don’t kick over the beehive” – Dale CarnegieSaying ‘Yes’ is easy because it pleases the person who asks, makes us look capable and opens up opportunity. Often we frame saying ‘No‘ in the binary opposite way. If I say no to someone then I might feel like I am letting them down, looking incapable and missing an opportunity. However, sometimes saying no is far more important to the long term health of your creative career than saying yes.Loyal OppositionWhen you’re working for a client you’ve been hired to do a job and do it well. Part of that “doing the job you were hired to do” is developing what my friend Jez call’s Loyal Opposition. Rather than always giving the client exactly what they ask for, give them what they really want. It’s about filtering their request, which might not reflect the best creative judgement (after all that’s what they’ve hired you for!) and providing a solution that does serve their need and the spirit of their request but does so in a creatively positive way – in a way that’s good for the project and for them. An example would be when the client gets overly fixated on ‘message’ and asks you to strip out anything that might otherwise make the project creatively interesting, diluting the end result into something pretty safe, but boring. This is work you’re not going to be in a hurry to show anyone.Developing this mentality of being able to say no, by gently pushing back on client requests that you know won’t serve them, or the project, in the best way is a very valuable skill to learn. The manner in which you do this is obviously the tricky part. One useful method is to ask questions that reframe the request in a way that draws out their objectives and motivations behind the request, rather than in a way that creates a client vs creative conflict. Why are they asking for a change you feel is detrimental? What are they hoping to achieve? Can you think of a creatively better way to deliver the same result?Delivering satisfactionObviously in any creative project the quality and efficacy of the end product is extremely important but service is what happens between people on the road to the end product. That journey is what is most often remembered after a job is finished. At the end of the day it’s the people you work with who will hire you, not the work. Being able to say no in creative discussions, budget meetings and feedback sessions is an inevitable part of that journey. So although loyal opposition is important it needs to be held in tension with delivering satisfaction to your clients. If you’re an obstreperous creative, always fighting to get your way, then you may produce what you consider great work, but you’ll be a nightmare to work with. Life’s too short for that.Ultimately you are there to work in service to your clients. So what if it comes down to a client vs creative request and they categorically want it their way? Give them what they want, after a bit of loyal opposition. The discussion is the part in which you seek to best serve them, rather than simply always saying yes. The product is what they’ve paid for, so they get the final call. But make the creative journey a pleasant one and they’ll be happy to take it again with you.Building a reputationImage from Brian Smithson on FlickrReputation is what other people say about you when you are not there. So how do you influence that conversation?“Be more concerned with your character than with your reputation, for your character is what you are, while your reputation is merely what others think you are.” – Dale CarnegieThe first way potential new clients will encounter you is either through a personal recommendation or through encountering your work. Both are important but people come before product. As we’ve seen above, serving clients by saying no (and sometimes ‘no, but happy to serve you’) is a delicate tightrope to walk. But in walking it you will be strengthening your character in the process. Good character leads to a good reputation. Have the resolve to say no and offer up what you really think is a valuable part of your creative service. Being humble and gladly willing to serve the client, even when you think they are wrong, is also a great skill to cultivate. Hopefully the more your clients work with you, the more they’ll grow to trust your creative judgement and the more they’ll defer to your better judgement. Clients who trust you will lead to results you can be proud of.After all, protecting the product is an essential part of protecting your ‘brand’ over the long term (as prospective clients will always want to see the goods no matter what people say about you). Ensuring you come out with a finished product you and your client are proud of is the goal of ‘loyal opposition’ and ‘delivering satisfaction’. Having the deftness to navigate saying ‘No’ is a key part of that process.If you’ve got any great tips on saying no to clients with successful results – do share them in the comments below!
India post 457 in 1st innings against England at Trent BridgeIndia Today Online | July 10, 2014 | UPDATED 10.18 PM IST July 10, 20148.46 PMVeteran actor Zohra Sehgal passes away52148.01 PMIt was disappointing, did not provide the relief they promised to people during their election campaign: Nitish Kumar1446.49 PMGermany expels US intelligence station chief over spying allegations: Reports666.45 PMMaharashtra Home Minister RR Patil and DGP Sanjeev Dayal are leaving for Pune in the wake of today’s blast006.27 PMMadhya Pradesh Youth Congress workers stage a protest against Union Budget in Bhopal515.50 PMMaharashtra Anti Terror Squad chief Himanshu Roy leaves for Pune in the wake of today’s blast115.48 PMIt was a low intensity blast, I have sought a detailed report; we can’t rule out anything yet: Rajnath Singh on Pune blast1835.45 PMRupee falls sharply by 44 paise to end at nearly three-week low of 60.19 against US dollar105.34 PMHome Minister Rajnath Singh will preside over the Cabinet meeting in the absence of PM Narendra Modi on seniority basis105.32 PMI appeal to people of Pune not to panic and not to believe in rumours: Maharashtra CM Prithviraj Chavan on today’s blast10245.30 PMPremium petrol to cost Rs.5 less as govt cuts central excise duty from Rs.7.5 per litre to Rs.2.35 in Budget705.21 PMMaharashtra put on high alert after blast in Pune, Mumbai Police commissioner Rakesh Maria calls urgent meeting of DCPs, ACPs205.08 PMAll sections of society have been cheated; where is the BJP’s slogan of Swadeshi now, it’s all about FDI and PPP: Lalu Yadav on Budget72285.00 PMThe Budget converts hopes and aspirations of people into trust: PMWe are going in the right direction to overcome challenges faced in last decade: PM Narendra Modi on Budget.Govt confident of bringing country out of crisis; Budget in line with govt’s vision to create skilled and digital India: PM.944advertisement4.33 PMUnion Budget reflects the seriousness with which the new govt has set about the task of addressing the challenge of revival of growth: Tamil Nadu CM J Jayalalithaa4194.27 PMWe’ll come up with a new strategy in next 3 months: Petroleum Minister Dharmendra Pradhan on natural gas pricing1374.10 PMMotorcycle used in today’s Pune blast was stolen from Satara, police sources say it was a low intensity IED explosion2043.51 PMSensex ends 72 points down at 25,372.75 after initial thumbs up to Jaitley’s maiden Budget, Nifty closes 17.25 points lower at 7567.7512143.33 PMForensic experts recover nails and ball bearings from Pune blast site in which three people were injured today2053.28 PMRSS entrant Ram Madhav meets BJP president Amit Shah, takes party’s primary membership413.23 PMI don’t think inflation will come down by this Budget: Mayawati22332.41 PMBlast in two-wheeler in front of Faraskhana police station in Pune, reason not known; 2 injured212.35 PMWe did not want to burden the common man; we had to resolve a lot of issues: Arun Jaitley on Budget1482.32 PMMy objective was to revive the economy; I hope this leads to its expansion: FM Arun Jaitley on his maiden Budget1552.29 PMMeasures announced in Budget will bring back growth, says Union Finance Secretary Arvind MayaramBudget proposals will instil confidence in investors: Arvind Mayaram.Banking system will see resurgence with Budget measures: Mayaram.54232.23 PMFM Arun Jaitley’s family happy with his first BudgetI feel very happy, it’s a very good Budget: Arun Jaitley’s wife Sangeeta Jaitley (left in pic).This Budget will be very good for the nation, I am very happy with it: Jaitley’s daughter Sonali Jaitley (right).342.17 PMThere are no measures to control inflation in Budget, it’s very disappointing: AAP leader Arvind Kejriwal5122.16 PMThere are no welfare measures, they have only given relief to corporate houses: Congress leader Mallikarjun Kharge on Budget68332.14 PM49% FDI in defence is a threat to national security, it is dangerous: Veteran Congressman AK Antony on Budget7172.12 PMIt is only for the rich, not for the poor or unemployed: SP chief Mulayam Singh Yadav on Budget11222.07 PMNo sense of direction or measures to improve the situation of inflation; I’ll have to study figures in detail: Shashi Tharoor on Budget60252.01 PMBudget will improve health and wealth of the nation; it’s aimed at operational revival of economy: Venkaiah Naidu33161.58 PMUnion Home Minister Rajnath Singh calls Budget friendly for the poor, youth, farmers, women and senior citizens4591091.43 PMAll proposals already existed and were just presented in a new way; this will only benefit Adani and Ambani, not the common man: NCP’s Nawab Malik on Budget36311.40 PMVeteran BJP leader LK Advani calls Jaitley’s first Budget as ‘one of the best budgets’, says it lays a solid road map3071.36 PMSensex rises by 330.89 points to 25,775.70 after Jaitley’s maiden Budget, Nifty up by 96.80 points at 7,681.801021.28 PMIt doesn’t quicken the pulse, slows down instead: Rahul Gandhi on Union Budgetadvertisement14191.27 PMThere is nothing new, they have merely continued our schemes; there is very little in it for the social sector: Sonia Gandhi on Budget15191.16 PMLok Sabha adjourned till Friday after Jaitley’s Budget speech721.15 PMJaitley raises investment limit under Section 80C by Rs.50,000FM Arun Jaitley’s Budget speech in Lok Sabha:- I propose to give some relief to taxpayers and some sectors of the economy: FM.- I do not propose to make any changes in tax rate: FM.- Tax exemption limit for small and marginal and senior tax payers changed from Rs.2 lakh to Rs.2.5 lakh: FM.- Tax exemption limit for senior citizens changed from Rs.2.5 lakh to Rs.3 lakh: FM.- I propose to increase investment limit under Section 80C from Rs.1 lakh to Rs.1.5 lakh: FM.- Housing loan rebate on I-T to be hiked from Rs.1.5 lakh to Rs.2 lakh: FM.- Income Tax Dept is expected to function not only as an enforcement dept but also as a facilitator: FM.- The net effect of direct tax proposals is a revenue loss of Rs.22,200 crore: FM.- FM announces measures to encourage manufacture of LCD and LED panels of TVs, proposals to make CRT TVs cheaper.- FM hikes customs duty on flat steel products to 7.5%, enhances export duty on bauxite from 10% to 20%.- Solar Power equipment manufactured in India to become cheaper.- FM announces reduction in excise duty for specified food package industry from 10% to 6% and on footwear from 12% to 6%.- Specific excise duty on cigarettes raised in the range to 11 to 72 per cent.- Tax proposals on indirect tax front would yield Rs.7,525 crore, says FM Arun Jaitley.911.05 PMGovt to provide finance to 5 lakh landless farmers: FMFinance Minister Arun Jaitley resumes his Budget speech in Lok Sabha:- I propose to provide finance to 5 lakh landless farmers through NABARD: FM.- All govt departments and ministries to be integrated through e-platform by December 31: FM.- MSMEs are the backbone of the economy; to be revived through a committee that will examine and give report in 3 months: FM.- FM announces Rs.200 crore for 6 more textile clusters in Rae Bareli, Lucknow, Surat, Bhagalpur.- New airports to be developed through PPP model: FM.- Rs.4,200 crore set aside for 1620 km long Jal Marg Vikas project on Ganga, connecting Allahabad to Haldia: FM.- New and renewable energy deserves high priority; ultramodern power projects to be taken up in Rajasthan, Tamil Nadu, Ladakh with Rs.500 crore: FM.- The ongoing impasse in coal sector will be resolved: FM.- FM proposes to raise PPF ceiling from Rs.1 lakh to Rs.1.5 lakh.- Pending Insurance Amendment Bill to be taken up in Parliament: FM.- FM announces ‘Namami Ganga’, an integrated Ganga Development Project; allocates Rs.2037 crore to it.- FM gives Rs.100 crore for Varanasi-Gaya-Saranath Buddhist circuit; Gaya to be developed as world class tourism spot.- NRI fund to be set up for conservation of river Ganga: FM.- Rs.1,000 crore to be provided for rail connectivity in North-East region: FM.- Govt proposes to set up a sports university in Manipur: FM.- Rs.100 crore set aside for training of sportspersons for the Asiad Games: FM.advertisement16311.50 AMThe Budget aims at 7-8% GDP growth in 3-4 years: JaitleyFinance Minister Arun Jaitley’s Budget speech in Lok Sabha:- The steps I will announce are only the beginning of the journey we wish to take for macro economic stabilisation.- The Budget aims at 7-8 per cent GDP growth in 3-4 years.- There’s urgent need to generate more resources for economy, need to revive growth in manufacturing, infrastructure sectors.- This govt won’t create any law which will retrospectively lead to tax liability.- Composite FDI in defence to be raised by 49%, FDI in insurance to be raised to 49% from 26%.- As large number of people migrate to cities, unless new cities are developed the present ones would become unliveable.- We’ll examine proposal to give additional autonomy to banks and make them more responsible.- Propose to set up a committee to examine how huge money lying unused in postal schemes can be utilised.- EPFO will launch a unified account scheme for portability of provident fund accounts.- I propose to set up 4 more AIIMS in Andhra Pradesh, West Bengal, Vidarbha and Purvanchal; Rs.500 crore set aside for this.- Six new AIIMS started recently have become functional.- Govt will promote Metro Rail Projects on PPP model; Rs.100 crore set aside for Lucknow and Ahmedabad projects.- Rs.100 crore set aside for Community Radio Centres; 600 new and existing ones will be supported.- FM laments apathy towards girl child; announces Beti Padhao, Beti Badhao scheme; sets aside Rs.100 crore for this.- FM announces Crisis Management Centre for women in Delhi; money to be provided from Nirbhaya fund.Lok Sabha adjourned till 11.50 am as Budget speech halted for 5 minutes.Speaker allows FM Arun Jaitley to present Budget while sitting as he isn’t feeling well.561311.00 AMFM Arun Jaitley begins his maiden Budget speech in Lok Sabha5310.48 AMPoor people should benefit from Budget; if they won’t benefit, rich people won’t benefit, says industrialist Rahul Bajaj121210.37 AMUnion Cabinet clears Finance Minister Arun Jaitley’s first General Budget, meeting at Parliament ends9510.24 AMCongress is ruining its own image by asking for the status of Leader of Opposition like this, says BJP’s Mukhtar Abbas Naqvi13610.20 AMUnion Cabinet meeting begins at Parliament ahead of presentation of General Budget5010.17 AMUnion Minister Jitendra Singh says Budget will meet expectations of people and everything will be fine519.32 AMSensex gains 47 points, opens at 25,51314129.10 AMFinance Minister Arun Jaitley leaves for Finance Ministry2109:00 AMFinance Minister Arun Jaitley to present maiden Union Budget amid high expectations7266.30 AMHamas rockets target Israel nuclear reactorAccording to media reports, Israel’s Iron Dome anti-missile system has intercepted a rocket and two others fell in open areas as Palestinian group Hamas targeted the nuclear reactor in southern town of Dimona.4505.05 AMBrazil police denies entry to 267 foreigners in World CupSince the beginning of the FIFA World Cup June 12, Brazil’s Federal Police has denied entry to the country to 267 foreign citizens for various reasons.There are many Argentinean nationals among those denied entry — before the FIFA World Cup, the Argentine authorities sent to Brazil a list of over 2,000 so-called ‘barrabravas’, football fans with a history of violence in stadiums,1004:11 AMArgentina overcome Netherlands in penalties, to face Germany in World Cup finalArgentina overcome Netherlands in penalties, to face Germany in World Cup final Argentina set up a FIFA World Cup final clash against Germany after overcoming the Netherlands 4-2 in a penalty shootout. Both teams failed to score at the end of regular and extra time at the Arena Corinthians here Wednesday.021.55 AMIt’s dream come true for me, says Murali Vijay after scoring tonElated at scoring his maiden overseas hundred and fourth of his career, Indian opener Murali Vijay today said his fine effort on the opening day of the first Test against England here was a dream come true for him.4012.06 AMRussian economy stagnates as capital flight hits $75 billionRussia’s economy is stagnating as data showed on Wednesday that capital worth $75 billion has left the country so far this year following sanctions on Moscow over its involvement in Ukraine.1012.04 AMChina to take measures to promote judicial independenceChina will act to promote judicial independence over the next five years with measures including specialised tribunals for environment and intellectual property cases, state media reported on Wednesday.Read more at: http://indiatoday.intoday.in/breakingnews.html
Phase II of the Cornwall Regional Hospital Rehabilitation project, which includes significant work on the ventilation system, is expected to be completed in the 2018/19 fiscal year. Story Highlights Phase II of the Cornwall Regional Hospital Rehabilitation project, which includes significant work on the ventilation system, is expected to be completed in the 2018/19 fiscal year.This was disclosed by Governor-General, His Excellency the Most Hon. Sir Patrick Allen, while delivering the 2018/19 Throne Speech in Parliament on February 15.Citing other programmes that will be undertaken by the Administration in the health sector, he said priority will continue to be placed on the promotion of a healthy and active lifestyle as a means of countering the ongoing epidemic of non-communicable diseases (NCDs), through the Jamaica Moves campaign.The Jamaica Moves campaign is the Government’s signature health promotion intervention, which places emphasis on increased physical activity, healthy eating and regular health checks.The Governor-General said the completion of the pre-investment works and breaking of ground for the construction of a Child and Adolescent Hospital in Western Jamaica will also be undertaken.He said the focus remains on creating a healthier Jamaica, and programmes to rehabilitate and make new investments in critical health infrastructure will continue.“Productivity of all sectors hinges on the health and well-being of our people, and while focusing on prevention, we must also continue to expand access and improve the quality of care to optimise the quality of life of all Jamaicans,” the Governor-General said.The Throne Speech was delivered under the theme ‘Continuing on the Path to Prosperity’. The Governor-General said the completion of the pre-investment works and breaking of ground for the construction of a Child and Adolescent Hospital in Western Jamaica will also be undertaken. Citing other programmes that will be undertaken by the Administration in the health sector, he said priority will continue to be placed on the promotion of a healthy and active lifestyle as a means of countering the ongoing epidemic of non-communicable diseases (NCDs), through the Jamaica Moves campaign.